01
Keep the monthly study requirement
Record 40 hours of effective study time in every full UTC calendar month. The first and current partial months are prorated to the covered portion.
INCLUDED WITH MAX ANNUAL
Max Annual Pass Guarantee
If you complete the recorded study requirement and do not pass your covered exam, an approved claim adds three months of Max access. You can qualify again after another attempt, with no fixed final extension limit.
This guarantees conditional access extensions. It does not promise an exam result and is not a refund program.
MONTHLY EFFECTIVE STUDY
40.0h
REQUIREMENT MET
EXTENSION
3 months
TOTAL CAP
No fixed limit
How an extension works
02
Take the covered exam
The exam attempt must occur while the selected discipline's Max Annual or prior approved extension access is active.
03
Submit matching evidence
Upload identity evidence and the official failed score report or diagnostic. The legal name must match across both records.
04
Receive three more months
After manual approval, three months are added after the later of your current access end or the approval time. A later failed attempt can qualify again.
What counts as effective study time
The tracker uses completed, server-recorded actions. Leaving a page open, background time, duplicated uploads, and unsupported playback jumps do not count. A 12-hour UTC daily ceiling limits accidental or manipulated activity.
Practice questionsActive per-question time recorded with a completed normal practice attempt, capped at 15 minutes per question.
Mock examsElapsed time for a completed mock, capped at that mock's configured duration and four hours.
Course videosForward playback supported by elapsed wall time. Scrubbing, rewinds, and repeated sections do not create duplicate credit.
Study guidesThe first completed reading of a guide earns 10 minutes. Reopening or toggling the same guide does not earn it again.
Evidence, review, and privacy
Matching identity
Provide identity evidence and the official failed score report or diagnostic. The legal name must match. You may redact unrelated document numbers or fields.
Manual verification
Submission does not extend access automatically. A reviewer checks identity, result authenticity, exam timing, and the server-recorded monthly study ledger.
Private retention
Evidence is held in private storage and scheduled for deletion 90 days after a final approval or rejection. Eligibility and extension audit records may be retained for fraud prevention and contract administration.
Max Annual, the selected discipline, monthly qualification, claim timing, and evidence rules are governed by the Terms of Service. See the Privacy Policy for document handling.