How can we help?

Email contact@xingshiyu.com.cn for product, account, accessibility, billing, refund, or content support. Include the email on your account and a short description of the issue, but never send a password or full card number.

We review support email on business days. For a web-subscription cancellation or billing request, you can also use the Paddle billing portal linked from account settings and your purchase email.

For urgent account access or billing support, call +86 155 5715 1392.